Amazon has announced that it is creating 50,000 seasonal job opportunities across its fulfilment and delivery networks in India to meet the surge in demand for online ordering, soon after the government allowed e-commerce firms to ship all products across the country, except in containment zones.
The company said the temporary associates will work alongside its existing supply chain staff across roles to pick, pack, ship and deliver orders to customers. The newly created jobs will include part-time flexible work opportunities for workers through its recently launched Amazon Flex service.
“We are creating work opportunities for close to 50,000 seasonal associates across our fulfilment and delivery network. This will also keep as many people as possible working during this pandemic while providing a safe work environment for them,” said Akhil Saxena, vice-president of Customer Fulfilment Operations for APAC, MENA & LATAM at Amazon.
Amazon, like other e-commerce players in India, has been facing a shortage of on-ground staff owing to a large displacement of workers due to the coronavirus pandemic and also concerns around safety. While the company has over the past two months recovered its fulfilment and delivery capabilities, it has been operating at suboptimal levels according to experts.
The online retail giant, however, did not specify how much the demand has shot up, or what kind of shortages in manpower it continues to face. Amazon Senior Vice President and Country Manager Amit Agarwal tweeted that the additional manpower would help Amazon “meet the surge in demand and to provide critical service in this difficult time.”
We’re opening close to 50,000 seasonal roles across our operations network to meet the surge in demand and to provi… https://t.co/Z6SzxLcmpX
— Amit Agarwal (@AmitAgarwal) 1590131360000
Amazon said it will follow the same standards of well-being for on-ground workers it rolled out at the start of the pandemic, which includes hazard pay, increased sick leave, apart from measures such as mandatory wearing of masks, temperature checks and regular sanitation of warehouses and delivery hubs.
Amazon in its most recent earnings call had said that it would spend a whopping $4 billion as part of its Covid-19 response globally, hurting its chances of turning a profit in Q2. The company said it would spend $350 million to hire additional workers and increase their pay in order to compensate them for their services.
In the US, where Amazon has seen a major surge in ordering due to the pandemic, the company has hired 175,000 additional workers. In India, the company has nearly doubled the pay of delivery and warehouse workers, in line with what most of the industry has been offering over the past two months.